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Do you seek to contact Airtel customer care number for inquiries, complaints, questions or suggestions without waiting to listen to their prerecorded voice? You are on the right page. Recently, I was trying to reach Airtel through their customer care number, but it was a painful wait.

I noticed Airtel had removed their Dial 0 to speak to a customer care representative. Now, you will have to use any of the voice options to solve your problem. After observation, I realised the easy way around this.

To quick contact Airtel through customer care number

  • Dial 111
  • Listen to the: Welcome to airtel customer service
  • Listen to the: NIN voice message. 


If you have an active bundle, you will be asked if you want to renew or go to the main menu, just press 2

Now, follow the voice prompt. Don’t press when you have not heard the number.

Press 4 (among the main menu option).

Wait! until you hear press 4 again.

Finally, wait until you hear press 9.

The number on the screen when calling Airtel customer care number after you have dialled 111, will now be 2449

By pressing this number, during the voice guide, you will be taken directly to a human being (airtel customer care rep) that will attend to your need irrespective of the issue.


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